Return & Refund Policy

Last updated: September 2026

​

All AC⚡LV magazine and merchandise sales are final, except for damaged, defective, incorrect, or lost orders.

 

Order Cancellations

Orders may be canceled for a full refund before they have shipped.

​

Once an order has shipped, it cannot be canceled or returned.

 

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery at info@aclvmag.com.

​

Please include your order number and a description of the problem. We may request photographs when helpful in resolving the issue.

​

When reasonably possible, we will send a replacement at no additional charge. If a replacement is unavailable, we may issue a refund.

 

Lost Shipments

If your order appears to have been lost in transit, contact us at info@aclvmag.com and we will work with you and the shipping carrier to resolve the issue.

​

Depending on the circumstances, we may replace the order or issue a refund.

​

If tracking shows a package as delivered but you cannot locate it, please first check with other members of your household, neighbors, the delivery location, and the shipping carrier. If the package still cannot be located, contact us and we will review the situation.

 

Subscriptions

Subscriptions may be canceled at any time to prevent future renewal charges.

​

If a quarterly renewal has already been processed, that payment is generally nonrefundable and the corresponding issue will still be sent.

 

Contact

Lionheart Productions Inc DBA AC⚡LV Magazine
901 E Fremont St #174
Las Vegas, NV 89101
info@aclvmag.com